What can we help you with?

Your Insurance Account and Travel Money support

Your Insurance Account

Looking to update your policy or having issues with Your Insurance Account? We've got lots of information to help you manage your policy online.

    Travel Money

    Give us a call if you've got a query about a new or existing order or anything else you might need. We're here to help.

      Insurance

      Car insurance

      Call us with all your questions, such as queries and changes to your Tesco Car Insurance policy, breakdown assistance or to get you a quote.

        Young drivers’ box insurance

        Get in touch about Tesco Box Insurance cover for young drivers. Find out how to make changes to your policy or make a claim.

          Home insurance

          Whether you’re a new or existing customer, we can answer all your policy questions, including queries about our add-on products.

            Pet insurance

            We can help with queries and changes to your current policy, as well as getting you a quote or helping you make a claim – just get in touch.

              Travel insurance

              Get the numbers for our 24-hour claims line, our 24-hour medical emergency helplines, as well as for our customer service team to help with your policy questions.

                Life insurance

                You can give us a call for policy questions, as well as get the phone number for your policy’s underwriter.

                  Other enquiries

                  Security and fraud

                  Tesco Insurance takes security very seriously and will never ask you to disclose your security information through email or SMS. Our Security Centre contains guidance to help you protect yourself and your devices.

                    Complaints

                    We do everything we can to make sure our customers get the best possible service. If you do have a complaint, please tell us so we can put matters right.

                      Dealing with financial difficulty

                      If you’re facing difficult times financially we encourage you to contact us directly and at an early stage. More information can be found on our financial difficulty page.

                        Corporate enquiries

                        For information about our business, financial performance, role in the community and careers, please visit our corporate website.

                          Bereavement support

                          Contact numbers and helpful content on how to inform us of a bereavement and what documents you will need for getting in touch.

                            Giving control of your account

                            If you need someone to help you manage your account, we can set this up for you.