Vetfone™
Your Tesco Pet Insurance policy includes 24/7 access to expert medical, nutritional, and behavioural advice with Vetfone™.
If your policy number begins with ‘PETTS’,
purchased on or after 21st January 2025, or renewed on or after 1st January 2025.
If your policy number begins ‘RSAP’,
purchased before 21st January 2025, or renewed on or before 31st December 2024.
Vetfone™ can give you advice on many things, from bee stings or cut paws to something your pet maybe shouldn’t have eaten. A quick call might save you a trip to the vet and give you some comfort.
Vetfone™ is included with all Tesco Pet Insurance cover levels
Friendly, expert advice from qualified vets and nurses registered with the Royal College of Veterinary Surgeons
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You’ll speak to a nurse and could get a call back from a vet -
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24/7 access to Live Chat, phone and video calls within your Pet Portal. -
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The option to upload photos whilst on a video or phone call -
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Use the service as often as you like - there is no additional charge for using the service.
