How to report scams and fraud

Do you think you might be a victim of a scam or a fraud? Here’s what to do.

Think you may need to get in touch about possible fraud?

If you think you’ve been the victim of a scam, call our Fraud and Security Team on 0345 673 1954 straight away. This number may be included as part of any inclusive call minutes provided by your phone operator. Our lines are open Monday to Friday, 9am to 5pm.

Telling us everything about your situation gives us the best possible chance to recover your money.

    Reporting suspicious calls, emails and texts

    Please get in touch to report a potential scam. You can forward any suspicious emails to phishing@tescoims.com

    Remember not to add any personal details to any emails you send to us.

    If you receive a suspicious text, report it to your network operator. Simply forward the text to 7726. You’ll get an automated response and may be asked to send more information. Forwarding messages to 7726 won’t cost you anything.

    Have you responded to a suspicious call, email or text?

    Please contact us immediately.

      Reporting fraud to the police

      Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber-crime in England, Wales and Northern Ireland: Visit Action Fraud.

      In Scotland, all reports of fraud and any other financial crime should be reported to Police Scotland immediately on 101. Visit Police Scotland