Cat and Kitten Insurance

Keep your feline friend protected with cat insurance from Tesco Insurance. We've got three cover levels and extra features to help give you peace of mind

    Tesco Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance Ltd.

    Cat Insurance Standard cover from £52.27 a year or £4.36 a month

    That’s what 10% of new customers paid in March 2024, based on policies sold.

    The amount you could pay depends on individual circumstances.

    Excesses will apply to your policy, which will affect the amount of premium you pay, and the amount you pay towards any vet treatment. When your pet turns 8, your excess may increase. View more on excesses.

        Flexible policy benefits

        • Spread the cost of your policy by paying monthly by Direct Debit – and the great news is, it doesn't cost you more.Spread the cost of your policy by paying monthly by Direct Debit – and the great news is, it doesn't cost you more.
        • Cover when travelling with your pet for repeat worming treatments or emergency vet fees abroad with the PETS scheme, included with Standard, Extra and Premier cover. View more on the PETS scheme.Cover when travelling with your pet for repeat worming treatments or emergency vet fees abroad with the PETS scheme, included with Standard, Extra and Premier cover. View more on the PETS scheme.
        • Insure multiple pets and get a discount on each additional pet you add to a policy when you buy Standard, Extra or Premier cover.Insure multiple pets and get a discount on each additional pet you add to a policy when you buy Standard, Extra or Premier cover.

        Monetary limits, excesses and exclusions apply.

            Get your cat insurance quote

            Guaranteed discount for Clubcard members

            Over 1 million Clubcard members trust Tesco Insurance with their Pet, Home, or Car Insurance. And whether you’re a new customer or renewing your cover this year, you’re guaranteed a Clubcard discount.

              About your data

              Information on how we collect and use your personal data (including profiling and automated decisions) and your rights under data protection laws are in our privacy notice. Data may be obtained from and shared with the wider Tesco Group and fraud prevention agencies.

                  Compare our levels of pet insurance cover

                  Standard

                  Vet fees limit
                  £3,000

                  Vet fees time limit
                  12 months from the first treatment date or until you reach the vet fees limit, whichever is sooner, if your policy is renewed and there is no break in cover and your premiums are paid.

                  Dental cover
                  Accidents only.

                  Extra

                  Vet fees limit
                  £4,000, or £7,500

                  Vet fees time limit
                  Until you reach the vet fees limit for each accident or illness, if your policy is renewed and there is no break in cover and your premiums are paid.

                  Dental cover
                  Accidents only.

                  Premier

                  Vet fees limit
                  £2,000, £4,000, £7,500 or £10,000

                  Vet fees time limit
                  The limit will be reinstated each year providing cover is made available to you and you renew with no break in cover and your premiums are paid.

                  Dental cover
                  Accidents, illness and injury, if yearly check-up and any recommended treatment undertaken.

                  Our Standard, Extra and Premier cover include:

                  Cover for illness, accidents and injuries

                  Lost pet cover up to £1,000 including a £200 reward

                  Discount available for each additional pet added to a policy

                  24hr access to the vetfone™ helpline - unlimited telephone and video calls at no extra cost. 0800 197 4949

                  Saying goodbye cover up to £200 for putting your pet to sleep or for burials

                  Up to £1,000 towards pet care for unplanned visits to hospital of more than 4 days

                  Pet travel cover up to your vet fees limit

                  Refunds up to £1,500 for death from an accident or illness*

                  Complementary treatments such as physiotherapy and hydrotherapy are included within vet fees limit, up to £500 on Standard and £1000 on Extra and Premier.

                  *Excluding pets over 9 from illness.

                  Excesses will apply to your policy, which will affect the amount of premium you pay, and the amount you pay towards any vet treatment. When your pet turns 8, your excess may increase. View more on excesses.

                  Premier cover

                  Insure your dog or cat from 8 weeks old and cover vet fees of up to £2,000, £4,000, £7,500 or £10,000, depending on the limit you choose.

                  Your limit will be reinstated each year, as long as you renew your policy and there’s no break in cover. We may choose not to renew a policy, if we do, we will let you know in advance of your renewal date.

                    Multi pet discount

                    Insure more than one pet and get a discount on each additional one when you buy Standard, Extra or Premier cover.

                      Tesco Pet Insurance includes vetfone™

                      • Speak directly with vets and nurses from the Royal College of Veterinary SurgeonsSpeak directly with vets and nurses from the Royal College of Veterinary Surgeons
                      • 24/7 access to phone and video calls24/7 access to phone and video calls
                      • Unlimited access, with no extra cost for using the serviceUnlimited access, with no extra cost for using the service

                        What to consider when getting pet insurance

                        Important terms for our cover

                        • Pets must be at least 8 weeks old when cover starts, and any pre-existing injuries and illnesses are not covered.Pets must be at least 8 weeks old when cover starts, and any pre-existing injuries and illnesses are not covered.
                        • Exclusion periods for injury and illness apply.Exclusion periods for injury and illness apply.
                        • Certain breeds of cat and dog are also not covered.Certain breeds of cat and dog are also not covered.
                        • Monetary limits, excesses and exclusions apply – see the policy documents for details.Monetary limits, excesses and exclusions apply – see the policy documents for details.

                        We may choose not to renew your policy and, if we do, we will let you know in advance of your renewal date.

                          Budgeting for increasing renewal prices

                          As pets get older, they’re unfortunately more likely to get ill. That’s why your renewal price increases each year and your excess may increase when your pet turns 8.

                            Making claims

                            A claim being paid increases the likelihood of future claims. In turn, this may cause your renewal price to increase. That increase will depend on your pet’s breed, age, and health. With this being the case, there is no limit to how much your renewal price can increase over time.

                              Why choose Tesco Pet Insurance?

                              vetfone™ included with all plans

                              Unlimited 24-hour phone and video support. Provided by Vetsdirect Ltd.

                              Direct payments to vets

                              We can pay claims direct to your vet, if they’re happy to receive direct payments. Excesses will apply.

                              9/10 claims settled

                              January to December 2023.

                              Got a question about our cover? Talk to us through Live Chat.

                              We're open Monday to Friday 8am-6pm and Saturday 9am-1pm.

                              Claim online

                              Find out what you need and what to expect when you make a claim.

                              Pet Insurance FAQs

                              No, unless the problems are unrelated. For example, if your dog cut their leg before your policy start date and this healed, and then your dog was unfortunate enough to cut their leg again, this would be classed as a new injury and would be covered under the terms of the policy (subject to the limits, excesses and exclusions that apply).

                              However, if the original cut did not heal properly and your pet needed further treatment, this would not be covered as it would be considered a pre-existing condition.

                              Symptoms exhibited before the policy start date that are diagnosed later are not covered either.

                                If your pet is ill or injured and you are concerned whether this will be covered by your Tesco Pet Insurance policy, please refer to your policy documents, including your Tesco Pet Insurance Policy Document, Insurance Product Information Document and Certificate of Insurance.

                                If you are still in doubt, you can get in touch and one of the team will be happy to help.

                                For customers who renewed their policy after the 1st January 2025 or took out a policy on or after the 21st January 2025, you can get in touch through the 'Contact us' page of the Pet Portal, or you can call 0344 543 1132*.

                                Conditions your pet has suffered in the past are considered as a pre-existing condition. Pre-existing conditions are not covered by the policy. Accidents that happen within the first 3 days or illness within the first 14 days of taking out the policy may not be covered. Policy exclusions will apply.

                                Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

                                If you took out your policy before the 21st January 2025 and are yet to renew, you can call us on 0345 078 3895.

                                Pre-existing illnesses and injuries that your pet(s) may have at the time of taking out the insurance are not covered.

                                Your policy will also not cover the costs of treating an illness that first showed clinical signs within the first 14 days of your policy start date.

                                If you have an accident or injury policy, your policy will not cover any accident or injury that happened in the first 5 days of your policy start date. Illness is not covered unless caused by an accident or injury.

                                Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

                                  If your pet needs treatment, we can pay either you or the treating vet, you just need to make sure your vet accepts direct payments. All you need to do is tick a box on the claim form.

                                    Please note that the way you need to submit a claim may be different depending on when you took out or renewed your policy. Before you submit your claim, please make sure you are submitting it correctly.

                                    For customers who renewed their policy after the 1st January 2025 or took out a policy on or after the 21st January 2025, the quickest way to submit a claim is through the Pet Portal. Sign in, complete a claim form, and as long as we have all the details we need, we'll take it from there.

                                    Once our assessors have reviewed your claim, it takes around 5 days to assess it; we'll let you know the outcome. If you submit your claim online, you'll be able to monitor its progress with our claims tracker. For customers who receive their documents in the post, we'll keep you updated via letter, and if you signed up for SMS, we'll also keep you updated with text messages.

                                    If you don't have access to the Pet Portal, please call 0344 543 1132* and we will send you a claim form.

                                    If you took out your policy before 21st January 2025 and are yet to renew, you will need to download and complete a claim form for all new claims here. Once you've completed it, just email it to us at tesco.petclaims@uk.rsagroup.com. Claims for any ongoing conditions can be made online.

                                    Alternatively, you can call 0345 078 3860* and give the details by phone or get a paper form posted to you.

                                    Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

                                      Contact us - we’re here to help​

                                      Got a question about your cover? Our UK-based contact centre is here to help. We are open Monday-Friday 8am-6pm and Saturdays 9am-1pm.

                                      Important information

                                      Check that Tesco Pet Insurance is right for you

                                      Please read the policy documents to make sure that the cover level you've selected meets your needs.

                                      The policy booklet also contains information on cancellation rights.

                                        Renewal costs

                                        It's important you budget for renewal prices to increase as your pet gets older.

                                        Like us, as pets get older, sadly they're more likely to get ill. In fact, our claims data shows that the cost of looking after your pet's health doubles every four to five years. That's why your renewal price increases each year, and your excess may increase when your pet turns 8.

                                        A claim being paid also increases the chance that a future claim will be made and can therefore also cause your renewal price next year to double.

                                        How much they go up is different for everyone and depends on things like your pet's breed, their age and health, and there is no limit to how much your renewal price can increase over time.

                                          All claims are subject to excesses

                                          Various excesses apply to your policy. Read our page on excesses for more information.

                                            We'll search our records for your Tesco Clubcard number, and we may access and use information (including transactional information, name and address) from your Clubcard. This will help us and your insurer to assess your premium and will only be used to make a positive impact on your premium.

                                              How we collect and use your personal data

                                              Tesco Personal Finance plc takes the security of your data seriously. Detailed information on how we handle your data and your rights under data protection is available in our Privacy Notice.

                                              We collect data when you browse our website (e.g. your IP address), request a quotation, partially complete a quotation, do not purchase or provide data indirectly via price comparison sites. We keep quote data for up to 7 years and we may use this information if you apply for a product again in the future.

                                              We will use your data to give you quotes, provide our services to you, perform eligibility checks, work out insurance risk, manage debt, protect you and us against fraud and financial crime and manage and develop our business. Automated decisions may be taken to detect crime.

                                              We use data such as your name and address, to find any Clubcard(s) that are linked to your address. That might be your Clubcard, the Clubcard of other family member(s), or the Clubcard of house or flat mates. We may use this information to tailor our communications and to try to bring you better terms, deals or offers, and this may include profiling on an on-going basis. We may also award Clubcard points.

                                              Data may be obtained from and shared with the wider Tesco Group and fraud prevention agencies (FPAs). The FPAs will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected this may be shared with other organisations and you could be refused certain services, finance or employment.

                                              By proceeding with your application you acknowledge we can use your data in this way.

                                                All policies

                                                • Pets must be at least eight weeks old when cover starts, any pre-existing injuries and illnesses are not covered.
                                                • Monetary limits, excesses and exclusions apply.
                                                • Certain breeds of cat and dog are not covered, including Pit Bull, Pit Bull type, Japanese Tosa, Fila Brazileiro, Dogo Argentino, American Bulldog, American XL Bully, Wolf or Wolf hybrid or any breed not on our breed list unless we have agreed to cover it.

                                                We do not offer cover if:

                                                • You have ever had an insurance policy declared void or cancelled by an insurer.
                                                • Your pet is used for breeding (this means used for breeding more than two times in its lifetime).
                                                • Your pet is used as a business or to make money or earn an income.
                                                • Your dog is trained to attack, used for security or as a guard dog.

                                                Standard, Extra and Premier

                                                Cruciate* problems which you or your vet were aware of in the first 14 days of your policy first starting however caused, or any arthritis, illness or injury that develops from them.

                                                Parvovirus, hepatitis, distemper, leptospirosis in dogs or feline leukaemia, cat flu or infectious enteritis in cats if you have not had your pet vaccinated against them and kept the vaccinations up to date.

                                                Illnesses which you or your vet were aware of in the first 14 days of your policy first starting, or any illness that develops from them are not covered. By illness we mean, both diagnosed illness and signs or symptoms of illness (undiagnosed illness). These include:

                                                • signs or symptoms of diagnosed or undiagnosed injuries or illnesses.
                                                • existing illnesses or injuries.
                                                • existing physical abnormalities.
                                                • existing illnesses, injuries or physical abnormalities which lead to other health issues or injuries.
                                                • illnesses or injuries which are medically linked to existing illnesses, injuries or physical abnormalities.

                                                We consider the following to also be pre-existing conditions:

                                                • treatment of cruciate ligaments* in the second leg if one leg has shown signs, been diagnosed or been treated for cruciate ligaments before you took out the policy.
                                                • treatment of spinal disc† problems if any disc has shown signs, been diagnosed or been treated for spinal disc problems before you took out the policy.

                                                * The cruciate ligaments are deep within the knee joint. There are two in each knee and they help keep the joint stable and make sure it only moves in a certain way.

                                                † Discs are located between the bones of the spine. They are found along the entire length of the spine.

                                                  Cover for lost or missing pets

                                                  If your pet goes missing, the Standard, Extra and Premier cover levels of Tesco Pet Insurance will cover your advertising costs up to £1,000, including a reward of up to £200. If the worst happens and your dog isn't found within 45 days, we’ll also cover what you paid or donated when you bought them, up to a cost of £1,500.

                                                    Travelling with your pet

                                                    The United Kingdom Government Pet Travel Scheme (also known as PETS) allows you to take your pet temporarily to certain countries and return to the UK without the hassle of putting them into quarantine.

                                                    Tesco Pet Insurance offers Pet Travel Cover with the Standard, Extra or Premier cover levels, when you travel to any country covered by the PETS scheme. It will cover you for repeating a worming treatment or emergency vet fees abroad. We'll also pay if you lose your pet passport, or it is stolen or destroyed or if the microchip fails and you have to put them into quarantine. The Accident and Injury cover level doesn't include this cover.

                                                      Cat care guides

                                                      First time cat owner?

                                                      If you've never had a pet before, this starter guide is full of tips to help you prepare your home, buy the essentials, and know what to expect.

                                                      Top 9 cat care tips

                                                      How do you make sure your cat is happy and healthy for years to come? From diet and grooming, to exercise to play, this guide has 9 top tips to help care for your cat like a pro.

                                                      How’s your cat feeling?

                                                      Cats have a reputation for being moody, but in reality they may be feeling a number of things at any one time. Learn how to read their behaviour and keep them happy with this guide.